FAQs

No, Chem-Dry of Reno is not a steam cleaner. We use carbonation to lift dirt and grime from your carpets, so we do not need to use the gallons of water typical steam cleaners use.

Chem-Dry uses up to 80% less water than typical steam cleaning because its carbonated cleaner, The Natural®, relies on millions of microscopic bubbles to release dirt and grime from your carpet’s fibers and raise it to the surface where it can easily be swept away. This low-water approach is healthier for your carpets and allows them to dry in only 1-2 hours.

Chem-Dry uses a cleaning solution called The Natural® as our primary cleaner. The Natural® contains no soapy detergents or harsh chemicals and instead is based on ingredients copied from Mother Nature. In contrast, most steam cleaners use soaps, detergents, and harsh chemicals.

This is not necessary. Chem-Dry’s professionally trained carpet and upholstery cleaners will vacuum your carpets with our commercial, HEPA-filtered vacuum when they arrive as a standard part of our service.

We recommend that homeowners clean their carpets every 6-12 months. Regular cleaning will not only improve your home’s appearance but also reduce non-living allergens*, improve your home’s indoor air quality, and extend the life of your carpeting.

Drying time depends on humidity levels, airflow to the room(s) cleaned, and the type of carpet. Turning on your air conditioning or fans will help accelerate dry times. After a Chem-Dry professional cleaning, the carpet typically takes 1-2 hours to dry. Sometimes, carpets can take longer to dry for various reasons.

Pet odors can last months if not treated properly. As urine dries in the carpet and padding, millions of concentrated urine crystals become even more pungent. Many companies mask this odor. Chem-Dry uses a patented system, P.U.R.T.® (Pet Urine Removal Treatment), to break down the enzymes, forever removing the pet urine odor*.

Most new carpets come with a factory-applied protectant, which wears off over time. Reapplying a protectant on your carpets can help resist stains and soiling, so your carpets will stay cleaner longer. Another reason protectant is a wise investment is that it slows the aging and wearing process and can extend the life of your carpets.

Traditional steam cleaning saturates your carpet with excessive water filled with soaps and detergents. The carpets are left wet for 1-2 days, which creates a breeding ground for mold and mildew.

Chem-Dry’s process is different. We employ millions of microscopic bubbles to explode dirt from deep in your carpet fibers, so we only need to use a fraction of the water typical steam cleaning uses. After the carbonation releases and lifts the dirt, our high-powered equipment extracts the dirt and moisture from the carpet.

The DIY space is incredible, and thanks to platforms like YouTube, you can really learn and do a lot on your own.

However, attempting things on your own can also lead to costly mistakes, which is not what you’re after. When it comes to DIY carpet cleaning with a rented machine, you’re likely to oversaturate your carpet with harsh soaps, phosphates, and water.

All of those things can cause significant damage to your home. Not to mention, it will take days for it all to dry. None of those things would be a problem if you just call Chem-Dry of Reno. We don’t use harsh soaps, and our carbonated process is more water-efficient than traditional steam carpet cleaning machines, resulting in faster dry times and a lower risk of mold and mildew growth.

While you can just rent a carpet cleaning machine, scheduling a carpet cleaning with a pro like Chem-Dry of Reno may be more cost-effective and convenient in the long run.

We also use our proprietary Hot Carbonating Extraction cleaning method, featuring our core cleaner, The Natural®, to clean upholstery. The carbonated cleaning bubbles release dirt, soil, non-living allergens*, and spots from the upholstery fibers. Then, we use our extraction equipment to remove the cleaning solution, dirt, soil, and other contaminants from your furniture, leaving it with a deeper, healthier clean than other alternatives.

Yes, after the upholstery cleaning, you can have the furniture stain guarded with Chem-Dry’s Protectant.

In most cases, the furniture dries within just a couple of hours, but in some cases, it may take overnight to dry, depending on the fabric and soil condition.

Just like carpet, dirt builds up over time, dulling the appearance of tile or stone and discoloring grout. A thorough, professional cleaning of stone, tile, and grout is the only way to remove the deep-down dirt, make this area of your home look nicer, and ensure that tiled areas of your home are clean and healthy.

Grout is a porous material that absorbs soil and spills. Applying a sealant will help create a protective barrier, giving you more time to clean up dirt and liquid spills before they soak into the grout. The type of sealant you choose will determine the degree of stain resistance.

Our effective yet gentle area rug cleaning and drying process preserves the dye within your rug’s fibers, leaving its colors vibrant and fresh. Our cleaning products help your area rugs stay cleaner longer, providing a healthy home environment for your family and pets.